Knowledge and skills that will be awarded by this course.
Why should I take this course?
The Telesales course is ideal for candidates who wish to work as telemarketers. It teaches the following skills and abilities:
- A general telesales concepts and knowledge
- Various job-related telemarketing skills
- Ability to handle various telesales situations
What resources will I need for this course?
An internet enabled device, a writing pad with a pen (to take notes) and a PushCV account.
What is the most useful thing I'll learn if I take this course?
When you have completed this module you will be able to define the key concepts associated with Telesales and you will be able to:
- Identify the main obstacles to effective Telesales.
- Understand the nature of the process behind successful Telesales..
- Understand a range of techniques that can be applied in Telesales.
- Use these techniques to build an effective Telesales process capable of delivering real results.
- Explain the benefits of having an effective Telesales process that is implemented and supported by the organization.
Curriculum (Course Modules)
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